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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Carmen Mcleod

May 18, 2026

5  out of  5
rating by Carmen Mcleod
"Calm, Patient and thorough.... I just wanted to take a moment to thank my insurance agent Richard for being so wonderful throughout the entire process. I was honestly a little nervous I would be pressured or talked to in terms I don't understand= but he immediately put my mind at ease, walked me through everything step by step (calmly repeating his self for me over and over) and helped me save money. I truly appreciate his patience, professionalism, and kindness. I’m already looking forward to working with him again when I purchase insurance for my boat this fall. Highly recommend!"
We responded:
"Thank you, Carmen, for sharing your experience with Richard. It's great to hear how he helped ease your nerves and guided you through the process with patience and professionalism. We look forward to assisting you with your boat insurance this fall. "
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Hilari Russell

May 18, 2026

5  out of  5
rating by Hilari Russell
"Jackie went beyond her responsibilities in helping us out. We were able to get policies to fit our needs. Am calling her back for more add on’s. Would highly recommend Kat’s State Farm office."
We responded:
"Thank you, Hilari, for sharing your experience with Jackie. It's great to hear she was able to assist you in finding the right policies. We look forward to helping you with any additional needs. "
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Karina

May 14, 2026

1  out of  5
rating by Karina
"Very disappointed with this agency. I went with them because of their reviews but unfortunately, not the same experience for me. When I first got signed up, Jackie was helping me out and had promised me a rate of $386 per month for my personal auto policy and then last minute when the policy already kicked in she told me she made a mistake with one of the discounts not being accurate so my policy jumped up to $418. This was really not OK. Then I signed up for this safe and save driving program and had a tough time getting started with it. I don’t know why but a lot of technical difficulties and the agency was not supportive at all with this even when I lost that discount and again the price went up even higher I asked them to make it right and rectify it, but they could care less to do so. I just spoke to Cara and asked for the owner Kat to give me a call, but she refuses to give me a call and mentioned she’s tried reaching me in the past so I said please have her call me again, but the answer was no. I must leave this agency now and I told them I would be leaving a review. The response was, “that’s no problem, we have a five star rating - sorry you feel otherwise” aka we don’t care. Very disappointing :("
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Brian Palkowitsh

May 11, 2026

5  out of  5
rating by Brian Palkowitsh
"Kat was very knowledgeable and intuitive about our needs. Very specific and her analysis pointed out some strong points."
We responded:
"Thank you, Brian, for your feedback! It's great to hear that Kat's knowledge and intuition were helpful in addressing your needs. We appreciate your support."
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Stacy v

May 7, 2026

5  out of  5
rating by Stacy v
"Fast professional ' courteous ' service from Cara. State Farm insured' the best AND most economic. These days All pluses. CAR COVERD. All Safe. Sound. Thank. You. 5 star"
We responded:
"Thank you, Stacy, for your feedback! We're glad to hear that Cara provided you with fast and courteous service, and that you're satisfied with the coverage and value. Your support means a lot to us. "
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Ed Richter

April 29, 2026

5  out of  5
rating by Ed Richter
"Dealing with your office manager, Cara Cerchione-Major, has been an absolute pleasure."
We responded:
"Thank you, Ed, for sharing your experience with Cara Cerchione-Major. We're glad to hear that working with her has been a pleasure. Your feedback is greatly appreciated."
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Bryan Berry

April 23, 2026

5  out of  5
rating by Bryan Berry
"Amazing help! Quick and easy and great pricing! Thank you Cara."
We responded:
"Thank you, Bryan, for your feedback! We're glad Cara could assist you with quick service and great pricing. Your support means a lot to us."
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Gabriela Ocampo

April 16, 2026

5  out of  5
rating by Gabriela Ocampo
"Excelente servicio y atención por parte de Jackie Linares nos tuvo demasiada paciencia y estuvo en nuestro proceso hasta el final. Recomiendo mucho que realicen sus seguros con ella ya que es muy amable y pasiente."
We responded:
"Gracias, Gabriela, por compartir tu experiencia con Jackie Linares. Nos alegra saber que su paciencia y dedicación hicieron la diferencia en tu proceso. Agradecemos tu recomendación y confianza en nuestros servicios. "
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yusuan gonzalez

April 16, 2026

5  out of  5
rating by yusuan gonzalez
"Great experience and excellent customer service from Jackie Linares ( very polite and professional)"
We responded:
"Thank you, Yusuan, for sharing your experience! We're glad to hear that Jackie provided you with excellent customer service. Your feedback is greatly appreciated. "
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S

April 9, 2026

5  out of  5
rating by S
"Highly recommended. Great price. No nonsense."
We responded:
"Thank you, S, for your recommendation and positive feedback. We're glad to hear that you found our pricing competitive and our approach straightforward. Your support means a lot to us."
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John Benedetto

April 8, 2026

5  out of  5
rating by John Benedetto
"Needed to get better rates on my auto policy so called Kat's State Farm office and not only got better rates but received excellent customer service from their agent Kara. No one likes insurance but Kara made it as painless as possible with a smile you could hear through the phone."
We responded:
"Thank you, John, for sharing your experience with us. We're glad Kara was able to help you find better rates and provide excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Murray Korn

April 8, 2026

5  out of  5
rating by Murray Korn
"Conversing with Cara re: my insurance needs as a new resident of Florida was great. She demonstrated a personal interest in addressing my situation and she provided wonderful guidance. I came away from our phone conversation feeling relieved and confident that concerns I had previously were now nonexistent! Thanks Cara."
We responded:
"Thank you, Murray, for sharing your experience with Cara. It's great to hear that she was able to address your insurance needs and provide guidance that left you feeling relieved and confident. We appreciate your feedback!"
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Carolyn Flanagin

April 7, 2026

5  out of  5
rating by Carolyn Flanagin
"Cara Cerchion-Major was a great help in my recent policy with her from USAA. Saved me lots of money. Very knowledgeable and helpful."
We responded:
"Thank you, Carolyn, for sharing your experience with Cara. It's great to hear she was able to assist you with your policy and help you save money. We appreciate your feedback and support."
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chris furfaro

April 5, 2026

5  out of  5
rating by chris furfaro
"I spoke with Jackie Linares, she was very knowledgeable, curteous and professional. She's working on helping me with home owners insurance which is in crisis in this state. She also has helped me get cheaper auto insurance. I highly recommend State Farm and Kat's office."
We responded:
"Thank you, Chris, for sharing your experience with Jackie. It's great to hear that she was able to assist you with both homeowners and auto insurance. We appreciate your recommendation and support of our office."
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Wil Guevarez

March 27, 2026

5  out of  5
rating by Wil Guevarez
"I was with a different SF agent a couple years back and frankly I was shopping other ins companies because my agent was horrible but then I discovered I could switch agents. I switched to Kats team and what a remarkable difference. They are friendly, knowledgeable, and so easy to work with. Made all the difference in the world for me to stay with SF. I highly recommend this office and the incredible associates here."
We responded:
"Thank you, Wil, for sharing your experience! We're glad that you find our team friendly and knowledgeable. Your recommendation means a lot to us. "
Profile photo of Honey Dipp

Honey Dipp

March 26, 2026

5  out of  5
rating by Honey Dipp
"Agent Cara Cerchione-Major did a great job in assisting me save money ($400 plus) by switching from progressive. She also helped me with life insurance something I recently lost and was upset about it. Now my kids and I are covered again. Thanks Cara!"
We responded:
"Thank you, Honey Dipp, for sharing your experience! It's great to hear that Cara was able to help you save money and assist with your life insurance needs. We're glad to have you and your family covered again."
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Farine Vilsaint

March 20, 2026

5  out of  5
rating by Farine Vilsaint
"Kat Stevenson, Thank you so much for your hard work and dedication. Because of your dedication and professionalism you’ve saved me almost 2k and better coverage with homeowners insurance and nearly $200.00 monthly with my auto insurance as well as much better coverage. YOU ARE THE BEST!"
We responded:
"Thank you, Farine, for your kind words and for sharing your experience. It's great to hear that we could help you save on both your homeowners and auto insurance while enhancing your coverage. Your support means a lot to us! "
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Alexander Valdes

March 16, 2026

5  out of  5
rating by Alexander Valdes
"I am writing to express my appreciation for the excellent service provided by Cara. Her professionalism and quick turnaround time ensured a very smooth process. Thank you for providing such a high standard of service."
We responded:
"Thank you, Alexander, for sharing your experience with us. We're glad to hear that Cara's professionalism and efficiency made the process smooth for you. Your feedback is greatly appreciated."
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Kelton Jones

March 13, 2026

5  out of  5
rating by Kelton Jones
"Cara is great, easy process and she was fun and light hearted to talk with."
We responded:
"Thank you, Kelton, for sharing your experience with Cara. It's great to hear that the process was easy and enjoyable. We appreciate your feedback!"
Profile photo of Tru Blue

Tru Blue

March 12, 2026

5  out of  5
rating by Tru Blue
"The agent was very professional and nice. She took the time to explain to me the nuance of the coverage for my vehicles."
We responded:
"Thank you, Tru Blue, for your kind review. It's great to hear that our agent was able to explain the nuances of your vehicle coverage clearly. We're here to help with any other questions you might have. "
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Brenda B

March 11, 2026

5  out of  5
rating by Brenda B
"Great experience with agent Kat Stevenson at State Farm. Would recommend her 100%. Look forward to the road ahead with her and her agency."
We responded:
"Thank you, Brenda, for sharing your experience with Kat Stevenson at State Farm. We're glad to hear that you're looking forward to the journey with us. Your recommendation means a lot to our team. "
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Hattie's Attic

March 11, 2026

5  out of  5
rating by Hattie's Attic
"Saved money & got respect"
We responded:
"Thank you, Hattie's Attic, for your feedback! We're glad to hear you saved money and felt respected. Your support means a lot to us. "
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Wesley Lubin

March 8, 2026

5  out of  5
rating by Wesley Lubin
"She’s very great and best at what she does."
We responded:
"Thank you, Wesley, for your kind words. We're glad to hear that you find our service top-notch. Your feedback means a lot to us. "
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Leah

March 5, 2026

5  out of  5
rating by Leah
"Cara is awesome to work with. She's efficient, asks questions for clarity, and makes things happen. I really appreciate how easy she has made the process in moving our insurance."
We responded:
"Thank you, Leah, for your feedback! We're glad to hear that Cara has made your insurance transition smooth and efficient. Your appreciation means a lot to us. "
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Michael Wiener

February 27, 2026

5  out of  5
rating by Michael Wiener
"The team was professional, friendly, and also had reasonable prices. I had a good insurance buying experience."
We responded:
"Thank you, Michael, for your feedback! We're glad to hear that you found our team professional and friendly, and that you had a good experience with our pricing. Your support means a lot to us. "