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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Emmanuel Daniels

June 19, 2026

5  out of  5
rating by Emmanuel Daniels
"Rich Little was extremely helpful in getting me set up with car insurance. He was knowledgeable, professional, and made the entire process smooth and easy to understand. This has been one of the best State Farm experiences I’ve had."
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CARIDAD PEREZ

June 19, 2026

5  out of  5
rating by CARIDAD PEREZ
"Ms. Cara was extremely helpful, answered all our questions and concerns and very informative and knowledgeable about the information that we needed to pick the right policy for our family."
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Brandon CHARLTON

June 19, 2026

5  out of  5
rating by Brandon CHARLTON
"I would like to thank Cara for her kindness, warmth, and knowledge. It felt like I was talking to an old friend, yet she remained so professional. Thank you for answering each one of my questions and making me feel that my concerns were valid. She is truly an asset to State Farm."
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Melissa

June 18, 2026

5  out of  5
rating by Melissa
"It was a pleasure working with Kat Stephenson. Best insurance agent she was able to assist us with all of our family needs."
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susan muschany

June 16, 2026

5  out of  5
rating by susan muschany
"Great customer service."
We responded:
"Thank you, Susan, for your feedback! We're glad to hear you had a great experience with our customer service. If you need any further assistance, feel free to reach out."
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l wk

June 15, 2026

5  out of  5
rating by l wk
"Jackie was wonderful she was patient and gave me some great options and advice. The agency was quick to respond to my request."
We responded:
"Thank you, l wk, for your feedback! We're glad to hear that Jackie provided you with helpful options and advice, and that our team was quick to respond to your request. We appreciate your support and look forward to assisting you in the future."
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Nolan Mianowski

June 12, 2026

5  out of  5
rating by Nolan Mianowski
"cara was so helpful!"
We responded:
"Thank you, Nolan, for the 5-star review! We're glad to hear that Cara was able to assist you effectively. If you need any further help, feel free to reach out."
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Sean Broderick

June 8, 2026

5  out of  5
rating by Sean Broderick
"I made the decision to move my multiple accounts last year from another SF agency where I felt like I was being treated as just another “number” and what an incredible transformational experience it has been both in focused personalized customer service and significant savings partnering with Kat and her dedicated team…and especially Cara! Competent, knowledgeable, courteous, professional, responsive, patient, friendly, kind, consultative and always looking out for the needs, challenges and expectations of my family…that’s Cara! There’s a ton of insurance carriers and agent choices out there but don’t waste your precious time talking to disingenuous and many times deceitful companies and agents that don’t have your best interests in mind…just call Kat or Cara to receive an extraordinary customer service experience at the right price point and with the respect, competence and care you deserve …you can thank me later!! stb"
We responded:
"Thank you, Sean, for your feedback! We're glad to know you had a positive experience with our team. If you have any more questions or need assistance, feel free to reach out. "
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Katie Potgeter

June 5, 2026

5  out of  5
rating by Katie Potgeter
"Kat was so kind and knowledgeable and helpful and easy to talk to and I could tell she genuinely wanted the best for me. So thankful to have someone that awesome that I know is there for if I need her."
We responded:
"Thank you for the glowing feedback! We're thrilled that Kat's kindness and knowledge made such a positive impact on your experience. We are always just a phone call away whenever you need us!"
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Chantel Tavares

May 29, 2026

5  out of  5
rating by Chantel Tavares
"Grateful for the quote giving me more benefits and lower than my last plan."
We responded:
"Thank you for your review! We’re so glad we were able to give you more benefits and a lower price than your previous plan. We appreciate your trust and are happy to help anytime."
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Robert Magnotti

May 27, 2026

5  out of  5
rating by Robert Magnotti
"Cara Cerchione- Major ,Office Manager, has been helpful, patient and courteous throughout our experience. Cara is knowledgeable and professional and we look forward to meeting her for future advice. We will recommend her especially and the office in general . Thank you, Mr Mrs Magnotti"
We responded:
"Thank you so much for the awesome review! We appreciate you! "
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Carmen Mcleod

May 18, 2026

5  out of  5
rating by Carmen Mcleod
"Calm, Patient and thorough.... I just wanted to take a moment to thank my insurance agent Richard for being so wonderful throughout the entire process.
I was honestly a little nervous I would be pressured or talked to in terms I don't understand= but he immediately put my mind at ease, walked me through everything step by step (calmly repeating his self for me over and over) and helped me save money.
I truly appreciate his patience, professionalism, and kindness. I’m already looking forward to working with him again when I purchase insurance for my boat this fall. Highly recommend!"
We responded:
"Thank you, Carmen, for sharing your experience with Richard. It's great to hear how he helped ease your nerves and guided you through the process with patience and professionalism. We look forward to assisting you with your boat insurance this fall. "
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Hilari Russell

May 18, 2026

5  out of  5
rating by Hilari Russell
"Jackie went beyond her responsibilities in helping us out. We were able to get policies to fit our needs. Am calling her back for more add on’s. Would highly recommend Kat’s State Farm office."
We responded:
"Thank you, Hilari, for sharing your experience with Jackie. It's great to hear she was able to assist you in finding the right policies. We look forward to helping you with any additional needs. "
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Karina

May 14, 2026

1  out of  5
rating by Karina
"Very disappointed with this agency. I went with them because of their reviews but unfortunately, not the same experience for me. When I first got signed up, Jackie was helping me out and had promised me a rate of $386 per month for my personal auto policy and then last minute when the policy already kicked in she told me she made a mistake with one of the discounts not being accurate so my policy jumped up to $418. This was really not OK. Then I signed up for this safe and save driving program and had a tough time getting started with it. I don’t know why but a lot of technical difficulties and the agency was not supportive at all with this even when I lost that discount and again the price went up even higher I asked them to make it right and rectify it, but they could care less to do so. I just spoke to Cara and asked for the owner Kat to give me a call, but she refuses to give me a call and mentioned she’s tried reaching me in the past so I said please have her call me again, but the answer was no. I must leave this agency now and I told them I would be leaving a review. The response was, “that’s no problem, we have a five star rating - sorry you feel otherwise” aka we don’t care. Very disappointing :("
We responded:
"Thank you for taking the time to share your experience. I’m truly sorry your experience was disappointing.
We understand technical/registration issues can be frustrating. We did continue assisting and troubleshooting with you, and we also explained the steps needed on your end to properly enroll so the program could reflect correctly. Our staff explained that the discount you were expecting was contingent on a required setup process. Unfortunately, that discount was not successfully set up on your policy, and once the discount window was missed, the rate adjusted accordingly. We sent multiple notifications and provided repeated guidance from several members of our team (including me) to help you complete the setup.
We wish you the best with your next agency."
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Brian Palkowitsh

May 11, 2026

5  out of  5
rating by Brian Palkowitsh
"Kat was very knowledgeable and intuitive about our needs. Very specific and her analysis pointed out some strong points."
We responded:
"Thank you, Brian, for your feedback! It's great to hear that Kat's knowledge and intuition were helpful in addressing your needs. We appreciate your support."
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Stacy v

May 7, 2026

5  out of  5
rating by Stacy v
"Fast professional ' courteous ' service from Cara. State Farm insured' the best AND most economic. These days
All pluses. CAR COVERD. All Safe.
Sound. Thank. You. 5 star"
We responded:
"Thank you, Stacy, for your feedback! We're glad to hear that Cara provided you with fast and courteous service, and that you're satisfied with the coverage and value. Your support means a lot to us. "
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Ed Richter

April 29, 2026

5  out of  5
rating by Ed Richter
"Dealing with your office manager, Cara Cerchione-Major, has been an absolute pleasure."
We responded:
"Thank you, Ed, for sharing your experience with Cara Cerchione-Major. We're glad to hear that working with her has been a pleasure. Your feedback is greatly appreciated."
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Bryan Berry

April 23, 2026

5  out of  5
rating by Bryan Berry
"Amazing help! Quick and easy and great pricing!
Thank you Cara."
We responded:
"Thank you, Bryan, for your feedback! We're glad Cara could assist you with quick service and great pricing. Your support means a lot to us."
Profile photo of Gabriela Ocampo

Gabriela Ocampo

April 16, 2026

5  out of  5
rating by Gabriela Ocampo
"Excelente servicio y atención por parte de Jackie Linares nos tuvo demasiada paciencia y estuvo en nuestro proceso hasta el final. Recomiendo mucho que realicen sus seguros con ella ya que es muy amable y pasiente."
We responded:
"Gracias, Gabriela, por compartir tu experiencia con Jackie Linares. Nos alegra saber que su paciencia y dedicación hicieron la diferencia en tu proceso. Agradecemos tu recomendación y confianza en nuestros servicios. "
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yusuan gonzalez

April 16, 2026

5  out of  5
rating by yusuan gonzalez
"Great experience and excellent customer service from Jackie Linares ( very polite and professional)"
We responded:
"Thank you, Yusuan, for sharing your experience! We're glad to hear that Jackie provided you with excellent customer service. Your feedback is greatly appreciated. "
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S

April 9, 2026

5  out of  5
rating by S
"Highly recommended. Great price. No nonsense."
We responded:
"Thank you, S, for your recommendation and positive feedback. We're glad to hear that you found our pricing competitive and our approach straightforward. Your support means a lot to us."
Profile photo of John Benedetto

John Benedetto

April 8, 2026

5  out of  5
rating by John Benedetto
"Needed to get better rates on my auto policy so called Kat's State Farm office and not only got better rates but received excellent customer service from their agent Kara.
No one likes insurance but Kara made it as painless as possible with a smile you could hear through the phone."
We responded:
"Thank you, John, for sharing your experience with us. We're glad Kara was able to help you find better rates and provide excellent service. We appreciate your feedback and look forward to assisting you in the future."
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Murray Korn

April 8, 2026

5  out of  5
rating by Murray Korn
"Conversing with Cara re: my insurance needs as a new resident of Florida was great. She demonstrated a personal interest in addressing my situation and she provided wonderful guidance. I came away from our phone conversation feeling relieved and confident that concerns I had previously were now nonexistent! Thanks Cara."
We responded:
"Thank you, Murray, for sharing your experience with Cara. It's great to hear that she was able to address your insurance needs and provide guidance that left you feeling relieved and confident. We appreciate your feedback!"
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Carolyn Flanagin

April 7, 2026

5  out of  5
rating by Carolyn Flanagin
"Cara Cerchion-Major was a great help in my recent policy with her from USAA. Saved me lots of money. Very knowledgeable and helpful."
We responded:
"Thank you, Carolyn, for sharing your experience with Cara. It's great to hear she was able to assist you with your policy and help you save money. We appreciate your feedback and support."
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chris furfaro

April 5, 2026

5  out of  5
rating by chris furfaro
"I spoke with Jackie Linares, she was very knowledgeable, curteous and professional. She's working on helping me with home owners insurance which is in crisis in this state. She also has helped me get cheaper auto insurance. I highly recommend State Farm and Kat's office."
We responded:
"Thank you, Chris, for sharing your experience with Jackie. It's great to hear that she was able to assist you with both homeowners and auto insurance. We appreciate your recommendation and support of our office."